Privacy Policy

Effective Date: March 3, 2026

Welcome to Limone Lux. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible manner. As a premier destination for pre-owned luxury fashion, we understand that trust is the foundation of our relationship with you. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website (limonelux.com) and purchase our products.

1. Information We Collect

To provide you with a seamless and secure luxury shopping experience, we collect the following types of information:

Personal Identification Information: When you register an account, place an order, or contact us, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: For secure transactions, we use trusted third-party payment gateways (PayPal and major Credit Card processors). Limone Lux does not collect or store your full credit card numbers on our servers.
Automated & Tracking Data: When you browse our website, we automatically collect data such as your IP address, browser type, device information, and browsing behavior. We use tools like Google Analytics and Facebook Pixel to understand how users interact with our site and to improve our services.

2. How We Use Your Information

We use the data we collect for the following business purposes:

Order Fulfillment: To process your payments, perform authenticity checks, and deliver your luxury items to your designated address securely.
Customer Communication: To send order confirmations, shipping tracking updates, and respond to your customer service inquiries.
Marketing (Newsletter): If you opt-in to our newsletter, we will send you updates on new arrivals, exclusive sales, and brand news. You can unsubscribe at any time.
Website Improvement & Security: To analyze website traffic, personalize your shopping experience, and prevent fraudulent transactions.

3. How We Share Your Information

We respect your privacy and will never sell, rent, or trade your personal information to third parties. We only share your data with trusted partners necessary to run our business and fulfill your orders:

Logistics Partners: We share your name, phone number, and delivery address with our shipping carriers (DHL and UPS) to ensure the safe and insured delivery of your orders.
Payment Processors: Your payment details are processed directly by PayPal or our Credit Card gateway providers under strict bank-grade encryption.
Analytics and Advertising: We share anonymized or aggregated browsing data with Google Analytics and Facebook Pixel to optimize our website performance and deliver relevant advertising.

4. Cookies and Tracking Technologies

Our website uses “cookies” to enhance your shopping experience, remember your cart items, and analyze site traffic. You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website.

5. Data Security & Retention

Given the high-value nature of our products, we implement rigorous security measures, including SSL (Secure Socket Layer) encryption, to protect your personal and transaction data from unauthorized access.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal and tax obligations.

6. Your Privacy Rights

As our company operates within the European Union (Hungary), you have specific rights under the General Data Protection Regulation (GDPR), including:

The right to access the personal data we hold about you.
The right to request the correction of inaccurate data.
The right to request the deletion of your personal data (“right to be forgotten”).
The right to withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the email address provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”